If you are not fully satisfied with your items, please contact us immediately. We strive to over deliver and make sure you are happy and want to purchase more items. Sheep to Shawl LLC accepts returns for credit once we have spoken and agreed on a plan. We do not offer returns for cash transactions. All sales are final. Please text us at 802.731.1091 or dom@sheeptoshaw.com. You can also write us via the website.